General Information 

Vietnam Rubber Technology Company Ltd. (“VRT”, “we”, “us”, “our”) owns and operates the website www.level3surgicalmasks.com, we allow: 

We grant you the access rights so that you could shop under the terms and conditions here. 

All our product s' information and pictures are real images from our store for customers to refer to before purchasing. We strictly prohibit the use of any content, images on the website for commercial purposes or on behalf of any third party without our written permission. If there are any violations, we reserve the right to immediately revoke the right to use and/ or block customers' access to our Website in any legal manner without prior notice. 

Customers must protect your personal card information when making purchases on our website by not saving card information when buying or any website requires. 

Order and Payment Process 

VRT is in partnership with Onepay, in processing the online purchasing requests for our medical products , will allow you to make your purchase using these five (5) payment methods which are accepted by Onepay system: Visa, Master Card, JCB, Union Pay and American Express. 

Additional Terms and Conditions for payments proceed by Onepay can be found at: https://www.onepay.vn/home/en/about-us/security-and-privacy-policy.html 

Checkout with PayPal is now also an option for every customer at our store. Additional Terms and Conditions for payments made by Paypal can be found at www.paypal.com (this link will open in a new window).

Delivery 

Our products sales global, so we delivery to customer world wide by DHL, please see more information about our Shipping Policy at here 

Price 

The list price is not included VAT, if you are the company and need the invoice, please contact us via email or phone as below information: 

The shipping fee will be displayed at the last step of processing payment, please check it carefully before confirming your order. 

We always try our best to display the exact price of each product, however, there are some cases where we get errors due to the objective factors. If we find any errors about the price in your order, we will cancel your bill, send email and SMS to announce to the customers. After that, we will refund your payment. 

Product Information 

The product information and pictures we use on websites which describe the products you are viewing exactly. So please read them carefully before adding to the shopping cart.

In case you receive the product difference with the specification on our website, please let us know as soon as possible when receiving the one and make sure that it hasn't been used to help refund. For more information about the refund policy, please visit here. 

Contact Us 

If you have any questions regarding these Terms, please contact us by email at: level3surgicalmasks@gmail.com

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